Maintenance & Support Services
Ongoing maintenance, updates, and support services to keep your systems running smoothly and securely 24/7.
Comprehensive Maintenance & Support
At WENGS, we understand that your digital assets require continuous care and attention. Our maintenance and support services ensure your systems remain secure, updated, and performing optimally.
Website Maintenance
Regular updates, content changes, bug fixes, and performance optimization for your websites.
System Maintenance
Server monitoring, database optimization, security patches, and backend system updates.
Application Support
Ongoing support for web and mobile applications, including feature updates and troubleshooting.
Our Maintenance Plans
Choose from our flexible maintenance plans designed to meet different business needs and budgets.
Basic Care
₹8,999/month
- Weekly Website Backup
- Security Monitoring
- Basic Content Updates (up to 2 hours)
- Performance Monitoring
- Email Support
- Uptime Monitoring
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Professional Care
₹14,999/month
- Daily Website Backup
- Advanced Security Monitoring
- Content Updates (up to 5 hours)
- Performance Optimization
- Priority Email & Chat Support
- Weekly Performance Reports
- Plugin/Extension Updates
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Enterprise Care
₹24,999/month
- Real-time Backup
- 24/7 Security Monitoring
- Unlimited Content Updates
- Advanced Performance Optimization
- 24/7 Priority Support
- Daily Performance Reports
- Complete System Updates
- Dedicated Support Manager
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Our Support Process
We follow a streamlined process to ensure your support requests are handled efficiently and effectively.
1
Request Submission
Submit your request via email, ticket system, or phone
2
Ticket Assignment
Your request is assigned to a specialized technician
3
Analysis & Solution
We analyze the issue and develop a solution
4
Implementation
We implement the solution with minimal disruption
5
Confirmation
We confirm resolution and ensure your satisfaction
Benefits of Our Maintenance Services
Regular maintenance provides significant advantages for your business operations and online presence.
Enhanced Security
Protect your systems from vulnerabilities and security threats
Improved Performance
Ensure optimal speed and functionality of your digital assets
Regular Updates
Keep your systems current with the latest features and technologies
Expert Support
Access to technical experts when you need assistance
Business Continuity
Minimize downtime and maintain seamless operations
Cost Efficiency
Avoid major repairs with proactive maintenance
Emergency Support Services
For critical issues that require immediate attention, we offer emergency support services to quickly resolve problems and minimize disruption to your business.
24/7 Monitoring
Round-the-clock monitoring of your critical systems and applications.
Rapid Response
Quick response times for critical issues with dedicated support channels.
Disaster Recovery
Comprehensive backup and recovery solutions for emergency situations.
Ensure Your Systems Run Smoothly
Contact us today to discuss your maintenance needs and find the right plan for your business.
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